Avoid these Pitfalls of Business Intelligence Implementations

Reprinted from BAASS Business Solutions

The need for business intelligence is growing daily, and businesses all over the world are continuing to invest in business intelligence solutions to gain insight into their company data. Thousands of businesses and IT departments have implemented business intelligence solutions; however, recent research is showing that those same businesses are struggling to obtain value from the system. Business intelligence (BI) solutions tend to be highly centralized, thus many reports have to be produced by the IT department. This means general users require the support of IT to complete basic reports. This challenge has led to the underutilization of many BI platforms. Companies are now looking to replace their existing solutions with ones that deliver reports that can be created easily and provide timely, relevant data.

If you are looking to invest in BI in the next couple of months you are not alone. Many businesses would like to replace or add on to their current solution to achieve the results they have come to expect from business intelligence. In an effort to help you get the most out of your next BI solution, we have highlighted the most common pitfalls of BI implementations and how you can avoid them.

  1. Letting IT or general users handle everything
    Balance is key when it comes to deciding which BI platform would be most beneficial for your company. Your IT department should not make the final purchasing decision, nor should end users. The complete set of company requirements should be assessed and incorporated into the final decision.
  2. Ignoring the needs of your everyday users
    This is the biggest mistake companies make when it comes to implementing business intelligence solutions. Matching the system’s capabilities with what the users actually need is crucial. If it doesn’t meet their needs, they will not use it. Make sure you have established the reporting capabilities your users require and make sure they are included in any BI platform you consider. Failing to do so could result in wasted money and wasted potential.
  3. Underestimating training costs
    Your users need to be adequately trained on the system before they can begin to use it on a daily basis. In addition to the initial training, continue to provide ongoing training throughout the year so BI users can fully embrace the system.
  4. Avoiding BI investments altogether
    Refusing to invest in BI will not save money; it will cost your company in the long run. True business intelligence can sort through huge amounts of data and provide you with the answers you need to make effective business decisions. While performing business analysis in Microsoft Excel and Access can certainly get the job done cheaply, the job will not be done as well.

Avoid these pitfalls that can waste your time and money. Take the time to adequately research before investing in BI and find a software provider who is willing to partner with you during the implementation to ensure you get it right.

If you are looking for a business intelligence partner to help you position your company for success, contact us today. In the meantime, take a look at our business intelligence offerings to see if they would be a good fit for your organization.

Originally posted by James Tang on May 9, 2014

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